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Contacting our Accounts Department

If you have any queries regarding invoices or payments, you can contact our accounts department by emailing or calling 01209 831417.

Our accounts department is open 9am to 5pm, Monday to Friday if you need to speak to them. Alternatively, you can use one of the buttons below to request a copy invoice or ask one of the team to call you back.

Please enter the Invoice Number you would like to pay

Product Description

Request a copy invoice Request a call back


Direct Debits

If you’d prefer to pay by Direct Debit, you can download a form here, complete it and return it to us via email or post.

Cheque Payments

Please note that payment by cheque will incur a processing charge of £1.75.

Overdue Payments

A credit charge of £7 per month will be applied to invoices over 30 days.

Any internal administration time and costs or outside agency fees incurred in recovering overdue amounts associated with this invoice will be added to the invoice total.

All goods remain the property of Fire Crest Fire Protection Ltd until paid in full.

For full terms and conditions, please click here.